Regulation

By booking and paying, you are agreeing to know the general terms and conditions of sale, to have read them and explicitly accepted.

The general terms and conditions of sale are as the following:

An hour of lesson lasts 55 minutes.
By booking individual lessons “choosing your instructor”, we reserve the option to change the instructor at any time, if needed.
Ski passes and equipment are not included in the price.
Lessons are non-refundable due to bad weather For ski-lifts closures or any other reason that cannot be attributed to the school, lessons will be rescheduled, if possible.
Every group course will be scheduled with a minimum of participants, per level and kind.
The lessons invoice can be requested only at the payment for tax reasons (non-deductible according to article 15, clause 1, letter I of the Presidential Decree no. 917/86).

GROUP COURSES

Group courses online must be paid in advance, otherwise the reservation will not be considered valid.
Group lessons can be refunded in case of injuries or sickness, from the day after you present a medical certificate, issued by a local doctor. The refund will be as the following:

– 50,00 Euros for full day lessons;
– 30,00 Euros for half day lessons;
– 20,00 Euros for Baby Park or cross-country skiing lessons.

One-day trials are non-refundable in any case.
Equipment packages are non-refundable in any case.
A commission ranging from € 5.00 to 10% of the payment made will be retained for all refunds granted by the school administration to be made by bank transfer (in the event of a refund for lessons paid by credit card at the office).

INDIVIDUAL LESSONS

In order to confirm your individual lesson reservation, we require the payment of the total amount at the time of the reservation.
Individual lessons can be refunded in case of injuries or sickness, from the day after you present a medical certificate, issued by a local doctor.
The refund will only include the injured/sick person, every other person included in the booking will not be refunded.
A 10% fee will be withheld for management costs in case of a refund for injuries or sickness.
The 10% fee will not be withheld if you ask for a coupon of the remaining value, that must be used within the end of the current season.
A commission ranging from € 5.00 to 10% of the payment made will be retained for all refunds granted by the school administration to be made by bank transfer (in the event of a refund for lessons paid by credit card at the office).

Cancellation must be made promptly, as soon as you can, by email.
Refund will be issued in case of local/national lockdown or in case of solitary confinement and quarantine, in this case a medical certificate will be requested.
For the refunds a 10% fee will be withheld for management costs.
The 10% fee will not be withheld if you ask for a coupon of the remaining value, that must be used within the end of the current season.
If the certification is presented during the period of development of the lesson, the refund will be done by the day after the presentation of the medical certificate always withholding 10% for management costs.

If in the group course there are LESS THAN 5 PEOPLE enrolled, the ski school can decide to reduce the hours of lesson as the following: